Queue Management System

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Full Range of Customer Queue Management Functions:

> Generate the printed Queue Ticket Number

> Tellers can call the Next Ticket, Call Again, Cancel, Transfer, etc.

> LED TV Display Screen shows currently called number

> LED TV Display can show video / slideshow aside from the Queue Tickets

> Admin account can create Statistical Reports on the various Queue

> Ticket parameters based on dates

Uses Standard PC and other hardware Equipment:

  • > The TotalQueue software runs on any regular PC, preferably Dual Core with 4GB RAM or higher, with Windows Operating System XP or newer version.
  • > The PC that runs the TotalQueue software must have an HDMI output to connect to the LED TV, so that the Call Next Ticket audio can be broad cast from the LED TV.
  • > Any LED TV with standard HD resolutions and HDMI input.
  • > Ticket Printer can be any regular POS Printer, typically EPSON TM-T88V POS, STAR TSP650II, OK OKIPOS 407ii, etc.
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    Web-Bowser Based:

    The software readily works with any Teller PC, since there will be no software installation needed, with only minimal configuration settings.

    Uses Standard PC and other hardware Equipment:

    • > System configuration, system look and feel can be set by the Admin account.
  • > Reports for Users, Services, and Sections, based on given date and time.
  • > Real time monitoring of the Queue process by the Admin account
  • > Graphical reports on Queue System statistics for Users, Services, and Sections, based on given date and time.
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